werkd.
AI-powered business manager
Terms of Service
Last updated: July 4, 2026
Agreement to Terms
By accessing or using werkd ("the Service"), operated by 122ai, LLC, a limited liability company organized under the laws of the State of Utah, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
The Service is a business management platform designed for service professionals, including job scheduling, invoicing, customer management, and related features.
Geographic Scope: The Service is offered only to residents of the United States and to businesses operating in the United States. We do not target or knowingly accept users located in the European Economic Area, the United Kingdom, or other regions outside the United States.
Account Terms
- You must be at least 18 years old to use this Service. If we discover that a user is under 18, we will immediately terminate the account and delete associated data
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You are responsible for all activities that occur under your account
Records & Retention
We retain your records and uploaded content (including photos, invoices, customer information, and job history) for the duration of your active account, as reasonably necessary to provide the Service and for legitimate business purposes such as security, fraud prevention, dispute resolution, and compliance with our legal obligations. We may modify these practices over time and will provide reasonable notice before materially shortening retention of active-account data.
Certain limited categories of data may be retained for periods required by applicable law or to defend against legal claims (for example, payment and tax records are retained as required for financial compliance). On account termination, see the Termination section below for the post-cancellation grace period and deletion process.
Your Records, Your Responsibility.
You may delete specific records at any time through the app, or request earlier deletion of personal information by contacting privacy@werkd.pro. See our Privacy Policy for additional detail on how personal information is handled.
Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload malicious content, viruses, or harmful code
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Store inappropriate, illegal, or infringing content
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, algorithms, or models from the Service
- Use scrapers, bots, crawlers, or other automated means to access the Service or extract data, except via interfaces we expressly provide for that purpose
- Use the Service, or data derived from it, to develop, train, or improve a competing product or service
- Resell, sublicense, rent, lease, or otherwise provide the Service to third parties outside your own business
- Use AI features at volumes or in patterns inconsistent with the ordinary operation of a single trade business (for example, scripted, bulk-generated, or machine-driven requests). Werkd’s AI is unmetered for normal business use — including heavy months — but we may throttle or suspend usage that is commercially unreasonable. We will contact you before taking action except in cases of clearly automated abuse
Modifications to Service
We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes that significantly affect your use of the Service. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service or any feature thereof.
Financial Disclaimer
werkd is not a financial advisor. Revenue tracking, expense categorization, and tax-related features (including 1099 reports) are for informational purposes only and do not constitute financial, tax, or legal advice. Consult a qualified professional for financial decisions.
AI Pricing Suggestions
Independent Contractor Disclaimer
werkd provides tools for managing team members and subcontractors. The classification of workers as employees or independent contractors is solely the responsibility of the user. werkd does not make employment classification determinations and is not responsible for misclassification.
Labor Law Compliance
Licensing & Insurance Disclaimer
werkd is a software platform. werkd is not engaged in the practice of any trade — including but not limited to plumbing, electrical, HVAC, contracting, mechanical, structural, landscaping, or pest-control work — and does not perform, supervise, inspect, or certify any physical work performed by users. werkd does not verify, validate, or guarantee the accuracy of any trade licenses, bonds, certifications, permits, or insurance information stored in the platform.
Nothing in the Service constitutes legal, tax, accounting, insurance, engineering, or trade-specific advice. AI-generated suggestions, price estimates, scopes of work, code references, safety reminders, and compliance checklists are informational only and are not a substitute for the professional judgment of a licensed practitioner, attorney, accountant, or insurance broker.
User Responsibility
No Endorsement
werkd is a software tool you use to run your own business. We do not endorse, recommend, vouch for, certify, or guarantee you, your business, your employees or subcontractors, or the quality, safety, timeliness, or legality of any work you perform. Any branding you apply within the Service (including a customer portal that displays your business name and logo) represents you, not werkd, and does not imply that werkd has reviewed, approved, or stands behind your business.
Your customers and other people you interact with through the Service are your customers, not werkd's. werkd is not a party to any agreement, quote, invoice, communication, or transaction between you and your customers, and we take no responsibility for those relationships. Any dispute about pricing, scheduling, refunds, billing, or the quality of work is solely between you and your customer, and you will resolve it directly with them.
For your customers
Subscription & Cancellation
- Pricing: werkd is offered at $99 per month for the account-holder (or $999 per year, billed annually) plus $59 per month for each additional team member seat ($599 per seat annually). Prices are in US dollars and exclude applicable taxes.
- Free Trial: New accounts receive a 14-day free trial. No payment method is required to start the trial. If you have not selected a paid plan and provided a payment method by the end of the 14-day trial, your access will be paused and no charge will be made.
- Automatic Renewal: Once you select a paid plan and provide a payment method, your subscription will automatically renew at the end of each billing period (monthly or annual) at the then-current rate, charged to your payment method on file, until you cancel. By starting a paid plan, you expressly authorize these recurring charges.
- How to Cancel: You may cancel your subscription at any time, without penalty, through your account settings in the app (Settings → Billing → Cancel) or by emailing support@werkd.pro. Cancellation takes effect at the end of your current billing period; you retain access until then. You will not be charged again after cancellation.
- Refunds: Subscription fees are non-refundable except where required by applicable law. No prorated refunds are provided for partial billing periods. California residents and other consumers entitled to statutory cancellation rights may exercise those rights in addition to the cancellation method above.
- Price Changes: We may change subscription pricing with at least 30 days' advance notice sent to the email address on your account. Price changes take effect at the start of your next billing period after the notice period. If you do not agree to the new pricing, you may cancel before the change takes effect.
Automatic Renewal Disclosure (California & New York)
Payment Processing
- Subscription fees are billed in advance on a monthly or annual basis
- Payment processing is handled securely through Stripe
- werkd does not charge a platform fee on customer payments processed through Stripe Connect — you receive the full invoice amount less Stripe's standard processing fees
- Users are responsible for applicable taxes on payments received
Third-Party Payment Processing
Payment processing is provided by Stripe, Inc. werkd does not store credit card numbers or sensitive payment credentials. Certain payment disputes, chargebacks, and payment issues may be subject to Stripe's processes and card network rules. Your use of Stripe is subject to Stripe's terms of service.
We are not responsible for payment failures, processing errors, or disputes between you and your customers.
Intellectual Property
The Service and its original content, features, and functionality are owned by 122ai, LLC and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of all content you upload to the Service. By uploading content, you grant us a non-exclusive, worldwide license to store, display, transmit, and process that content solely to provide and improve the Service (e.g., sending invoices to your customers, processing data through AI features).
We do not review, monitor, or edit your content before transmission. You are solely responsible for all content you upload, transmit, or send through the Service, including communications sent to your customers.
Copyright Complaints (DMCA)
We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content stored or transmitted through the Service infringes a copyright you own or control, you may send a written notice to our designated copyright agent.
Your notice must include: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to let us locate it; (d) your contact information (name, address, telephone number, and email); (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
Designated Copyright Agent
DMCA Agent, 122ai, LLC
517 N 2000 W, Ste 2 #2109
Marriott-Slaterville, UT 84404
dmca@122ai.ioCounter-Notification. If your content was removed or disabled and you believe it was a mistake or misidentification, you may send a counter-notification to the same agent, including the elements required by 17 U.S.C. § 512(g). We may restore the removed content within 10–14 business days unless the original complainant notifies us that they have filed a court action.
Repeat Infringers. In appropriate circumstances, we will disable or terminate the accounts of users who are repeat infringers. Knowingly submitting a materially false notice or counter-notice may result in liability for damages under 17 U.S.C. § 512(f).
Disclaimers
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. Without limiting the foregoing, we do not guarantee that:
- The Service will be uninterrupted, secure, or error-free
- Results from using the Service will meet your requirements
- AI-generated content will be accurate or suitable for any purpose
AI Features Disclaimer
werkd uses artificial intelligence (powered by Anthropic's Claude) to provide features such as job suggestions, invoice generation, smart scheduling, and automated customer communications. AI outputs are suggestions only and may contain errors, inaccuracies, omissions, or fabricated information ("hallucinations").
Users are solely responsible for reviewing and approving all AI-generated communications, pricing, scheduling, scopes of work, summaries, and compliance-related outputs before relying on them, sending them to customers, or invoicing against them. AI-generated calculations, insights, and suggestions are provided for informational purposes only and do not constitute professional advice.
Your AI disclosure obligation: Some jurisdictions require disclosures when generative AI is used in customer communications, regulated services, or consequential decisions, and these laws are changing rapidly. You are responsible for complying with any AI disclosure, transparency, or consumer-notice laws that apply to your business, your trade, and your customers' jurisdictions. If you use werkd's AI features to draft messages, quotes, scopes, or other communications to your customers, you are responsible for any required disclosure to those customers. werkd provides AI as a tool to the User; werkd is not a party to your customer communications.
No Uptime Guarantee
SMS & Communication Terms
werkd does not send SMS messages — to your customers, to you, or to anyone else. werkd does not operate as a messaging service, does not hold a 10DLC/short-code registration, and is not the sender of record for any text message. Any SMS-related feature in the product is a drafting and hand-off tool only.
When you use an SMS feature, werkd's AI may compose suggested message text and pass it to your device's native messaging app for your review. The message is not transmitted until you manually press send inside your device's native SMS app, at which point it is sent from your phone number using your carrier under your existing relationship with the recipient. AI-drafted messages are reviewed and sent by you; you are the sender for all purposes, including the Telephone Consumer Protection Act (TCPA), state mini-TCPA statutes, CTIA and carrier acceptable-use policies, and any applicable AI-disclosure or automated-message laws.
Your Responsibility as Sender
Limitation of Liability
Subject to the carve-outs below, and to the maximum extent permitted by applicable law, 122ai, LLC and its officers, directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings, arising from or related to your use of or inability to use the Service, regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if 122ai, LLC has been advised of the possibility of such damages.
This limitation applies to damages arising from: (a) use or inability to use the Service; (b) unauthorized access to or alteration of your data; (c) actions or inactions of third parties in connection with the Service; (d) any AI-generated content, suggestions, or automated actions; or (e) any other matter relating to the Service.
Maximum Liability
Carve-Outs
Savings Clause
Indemnification
You agree to indemnify, defend, and hold harmless 122ai, LLC and its officers, directors, employees, affiliates, and agents from and against any third-party claims, damages, losses, liabilities, settlements, and expenses (including reasonable attorneys' fees) arising from or related to:
- your use or misuse of the Service;
- your violation of these Terms or any policy referenced herein;
- your violation of any law (including the TCPA, CAN-SPAM, and state consumer protection laws), license requirement, code, or third-party right;
- Customer Claims: any claim by your customer, end-user, employee, contractor, or other person you interact with through the Service — including disputes about pricing, scheduling, quality of work, refunds, billing, missed appointments, AI-suggested content you sent, or text messages you sent from your own device using werkd's native SMS handoff;
- physical work you performed, supervised, or quoted, and any damage or injury arising therefrom; and
- content you upload, send, store, or generate using the Service, including AI-generated content you reviewed and chose to act on.
122ai, LLC will promptly notify you of any claim subject to this indemnity, allow you to control the defense (using counsel reasonably acceptable to 122ai, LLC), and cooperate at your expense. You may not settle any claim without 122ai, LLC's prior written consent if the settlement imposes any obligation or admission on 122ai, LLC.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. Subject to the arbitration provisions below, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Utah for any disputes not subject to arbitration.
Dispute Resolution
Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as set forth below. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and shall be interpreted to require the enforcement of arbitration agreements on an individual basis to the fullest extent permitted by law.
- Arbitration will be conducted in Utah or remotely at your election
- The arbitrator's decision shall be final and binding
- You and 122ai, LLC each waive the right to participate in a class action, class-wide arbitration, or representative proceeding
Exceptions to Arbitration
Fees
Opt-Out
Severability of Class Waiver
Termination
You may cancel your account at any time through the app settings or by contacting support@werkd.pro. We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we determine violates these Terms or is harmful to other users or third parties.
Upon termination, your right to use the Service will cease immediately. Your account data will be retained for a grace period of thirty (30) days after cancellation to allow you to export your records, after which it will be deleted or de-identified, except where longer retention is required by law or reasonably necessary to protect our rights and yours (e.g., tax records, fraud-prevention, or dispute-resolution purposes). You are responsible for exporting any data you wish to retain before the end of the 30-day grace period. See our Privacy Policy for additional detail.
General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy and Data Processing Addendum, constitute the entire agreement between you and 122ai, LLC regarding the Service, superseding any prior agreements.
- Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
- Waiver: The failure of 122ai, LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
- Force Majeure: We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.
- Beta Features: Features labeled "beta," "preview," "experimental," or similar are provided AS-IS and may be modified, throttled, or removed at any time without notice. Beta features carry no service-level commitments, no uptime guarantee, and no warranties beyond what is required by applicable law.
- Feedback: If you submit suggestions, feature requests, bug reports, or other feedback about the Service, you grant 122ai, LLC a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation or attribution.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page, updating the "Last updated" date, and sending an email notification to the address associated with your account. Your continued use of the Service after changes constitutes acceptance of the new Terms. If you do not agree with the revised Terms, you must stop using the Service.
Contact Us
If you have questions about these Terms, please contact us:
122ai, LLC
Operating as werkd
517 N 2000 W, Ste 2 #2109
Marriott-Slaterville, UT 84404
support@werkd.proLast updated: July 4, 2026
© 2026 122ai, LLC. All rights reserved.